Conduct successful phone interviews with these 7 easy steps

Conduct Successful Phone Interviews with these 7 Easy Steps 

Kelly Barcelos on February 15, 2024 in Recruitment Process

Key Highlights

  • A phone interview is the initial step in the hiring process. It allows you to assess a candidate’s suitability.
  • You should know the necessary steps to take to conduct a phone screening interview and make it successful.
  • A recruitment software like Jobsoid will ensure efficiency in your recruitment process.

The hiring process has changed a lot over time in companies. Phone interviews have become an essential step for screening candidates. 82% of recruiters prefer virtual interviews when hiring, but phone interviews are still used as a first step in screening. So you need to stay updated regarding questions related to phone interviews, like:

  • What does a phone interview mean?
  • How is a telephonic interview conducted?

Read below to learn about what a phone interview is and how to conduct one.

What does a phone interview mean?

A phone interview is the very first interview in the hiring process. It is also known as a telephonic interview or phone screening. It allows recruiters to assess whether a candidate is suitable for a position. To save time in meetings, phone interviews must be conducted prior to the allocation of resources.

This interaction makes it convenient for you to narrow down the pool of applicants. You can judge the candidates based on their communication skills. Identifying their qualifications on-call can also help a lot. So, with a phone interview, you can screen out the best candidates fit for the role.

How do you start a phone interview?

Initiating a phone interview requires a thoughtful approach. You can begin by scheduling the call at a convenient time, respecting the candidate’s schedule. Then, you need to proceed by introducing yourself. This step sets the tone between the interviewer and the interviewee.

It can provide a brief overview of the interview process. Candidates believe a positive initial phone interview experience influences their perception of the business.

How to conduct phone interviews in 7 easy steps

Conducting a phone interview is quite easy. Follow the steps below to conduct a successful and result-oriented telephone interview.

Step 1. Plan in advance

Before dialing the candidate’s number, it is important to plan in advance. So, you must review the candidate’s resume, job description, and other relevant materials. Then, you can identify key competencies and qualities needed for the role. You should always double-check that your questions align with these criteria.

It is important to note that proper preparation before the interview is a must. It lays the foundation for a structured and insightful interview.

Step 2. Go through the candidate’s resume

You must familiarize yourself with the candidate’s professional journey. You can do this by examining their resume or CV. This step ensures you are well-versed in their background and skills. It makes the candidate feel like you have gone through their achievements.

By doing so, you can tailor your questions to gather specific insights. Thus, planning in advance can help you assess a candidate’s compatibility with the role.

Step 3. Prepare telephonic interview questions

Crafting effective interview questions is a must-take step when hiring. So, you must focus on open-ended questions, not only MCQs. It encourages candidates to elaborate on their experiences and skills.

According to reports, 85% of the candidates are likely to lie on their resumes. So, you should include queries related to their journey. Also, include some for the specific job requirements. You must know what questions to ask in a phone interview and tailor yours to check the candidate’s abilities, motivation, and problem-solving skills.

Step 4. Begin phone screen interview

Once the call begins, establish a connection with a friendly greeting. You should give a brief overview of the interview process. Then, you can ask the questions you prepared. This allows a smooth conversation to flow between you and the candidate.

You should assess the candidate’s communication skills. Also, you must notice their enthusiasm for the role. You should see how clear they are in responding to your queries.

Step 5. Keep it engaging

Maintaining an engaging conversation is important during phone interviews. So, you should avoid a boring Q&A style. Instead, stir a conversational phone interview. To do so, encourage candidates to share their experiences.

You can even ask follow-up questions to understand their responses better. This provides you with valuable insights about their journey and expertise.

Step 6. Answer the candidates’ questions

Two-way communication is the key to a successful phone interview. So, divide the time for candidates to ask questions about the role. You can also brief them about company culture or any other relevant aspects.

By addressing their questions, you showcase transparency and commitment to their concerns and employees’ well-being.

Step 7. Discuss the Next Steps

You should conclude the phone interview by outlining the next steps in the hiring process. You can communicate the timeline for further assessments or in-person interviews. Also, you can provide more information to help manage candidate expectations and demonstrate business efficiency.

How long do phone interviews last?

The duration of a phone interview can vary depending on the employer, the position, and the specific details of the interview. But on average, they last 15 to 20 minutes. This timeframe allows for a comprehensive assessment without being time-consuming for both the interviewer and the interviewee.

Some phone interviews may be brief, serving as a preliminary screening to assess basic qualifications and communication skills. Others might be more in-depth, discussing your work experience and skills for the position.

Final Thoughts

Every recruiter should know how to conduct phone interviews these days. By following the steps given, you can develop a strategic approach. You can screen candidates and identify the best fit for your company.

Make the most of your phone interview using Jobsoid. It will make your recruitment process smooth and hassle-free.

Start a trial and free yourself from time-consuming processes.

Kelly Barcelos

Kelly Barcelos is a progressive digital marketing manager specializing in HR and is responsible for leading Jobsoid’s content and social media team. When Kelly is not building campaigns, she is busy creating content and preparing PR topics. She started with Jobsoid as a social media strategist and eventually took over the entire digital marketing team with her innovative approach and technical expertise.